Telemedicine is a term used to describe patient-doctor visits that are conducted remotely. Diagnosis, medical advice, and treatment are carried out through a computer, smartphone, or tablet. Telemedicine has helped remove barriers to getting healthcare for people who cannot visit the office physically. With a device capable of making video calls and a stable internet connection, you can see a doctor wherever and whenever you need.
Below are the most frequently asked questions about telemedicine.
How Do Telemedicine Visits Work?
The concept of telemedicine may be difficult to grasp for some, but if you’ve had video calls with family, friends, and co-workers, it’s essentially the same experience you’ll have with telemedicine. However, you will first need to fill out a form or download an app, as outlined by your healthcare provider. The best way to find out about the clinic’s procedures is to call them or visit their website.
Is It Covered By Insurance?
A valid question is whether telemedicine visits are covered by insurance. Thanks to recent mandates, telemedicine visits are now covered by most insurance networks. In some cases, they may even be free, but generally, telemedicine visits have a low co-pay, similar to an in-office visit. Check with your insurance provider for their telemedicine coverage.
What Can Be Treated Via a Virtual Visit?
There are many conditions that can be seen and treated virtually. Patients needing a referral will be given one accordingly. If you need additional testing, the doctor can order it virtually, as well. Examples of conditions that doctors can sufficiently treat virtually include mental health concerns, cold, flu, and allergies, ear and eye infections, skin rashes, insect bites, sprains, neck and back pain, heartburn, migraine and headaches, nausea and dizziness, and diarrhea. Chronic disease management such as asthma and diabetes may also be conducted via telemedicine. Patients exhibiting symptoms of COVID-19 may be evaluated and monitored via telemedicine.
What Cannot Be Treated Via a Virtual Visit?
Conditions that cannot and should not be seen remotely are medical emergencies. Head trauma, displaced fractures, breathing difficulties, heart attack, and stroke are some examples. In addition, diagnostic testing needs to be done in person. Your doctor can order the tests during your virtual appointment, but you will need to physically go to the office or a lab to get the tests done.
Can I Get a Prescription Through a Virtual Visit?
Yes! A virtual visit counts as an actual visit to the doctor. The provider can transmit prescriptions to the nearest pharmacy, which you can simply pick up. You can get your prescription filled for birth control pills, acne medication, and medicine for many chronic illnesses through a virtual appointment.
If you are unconvinced by the idea of seeing your doctor virtually, the best way to assess how you feel about a virtual visit is to schedule one. Most people are amazed at how convenient it is to receive medical care now.
Schedule Your Virtual Visit Now
EMC Express Care now offers telemedicine services to patients in Keller, Colleyville, Southlake, North Richland Hills, Ft. Worth, Euless, and Westlake, Texas. Aside from our walk-in clinics, we have made this ultra-convenient option available to our patients who may not be able to leave their homes for an appointment. If you have any questions or to schedule a televisit, please call (817) 503-8800.